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Until I met Scott By Guest Blogger Sherry Main

Take Flight With Me   Take Flight, with me                 Guest Blog Post, by Sherry Main

 

Until I met Scott

 

Thank you Scott for allowing me to share my computer experience with your followers. Until I met Scott from Scott’s Computer Emporium my quest for a local computer repair person was less than desired. If you want professionalism, timely and efficient repairs at a low cost call Scott. Don’t waste time, like I did.

I love writing and editing. My personal company is, “Take Flight, with me”, found on Facebook pages. I write corporate blogs and newsletters, write personal books and short stories all despite the handicap of not having a laptop because I chose an inept repair person. Please check me out and let me know you have dropped by.

It is important to me to promote local economy. I try to avoid chain stores, do not support Sunday shopping (that is a family day), purchase at the local farmer’s markets or local farms and use independent repair shops when possible, like Scotts. I live outside Brantford now or I likely could have avoided my personal nightmare. Let me tell you a bit about what happened and how to avoid the same mistakes. I depend on my computer and this was a costly repair. A legal case is pending so no names or personal information.

I took my laptop in for repairs after I broke the end of my charging adaptor while pushing it into a USB port, in the middle of the night. The adaptor did not fit into a USB port, but the repair person saw fit to pry and dig out one of the USB ports and fried the mother board, but blamed me, 7 months later, when he still hadn’t repaired my laptop. They told me I needed a small part from Indonesia to fix the laptop. Every three weeks I dropped by to see if the part had arrived, fearing it was taped to the back of a snail headed in the wrong direction. Do snails swim?

Finally, I asked for my laptop back. But, the repair person was selling parts off my computer. They did not think my regular visits meant I expected a repair. After calling the police, the laptop was reassembled and I picked it up.  I took it into Scott for his opinion. Scott gave me a full analysis, a written report about wrong parts given, the broken computer etc. complete with pictures and transcripts. I was extremely impressed with Scott’s thoroughness and professionalism.

Before you take your computer to a local repair shop (and, I still highly recommend this) please arm yourself with some research. First, if the store looks pretty with all the newest computer pictures, ask questions. Even before dropping into the local computer repair shop check their website. If the company has no reviews ask why. If the computer site isn’t worthy of a computer specialist – run. The company should list their credentials; schooling and experience. Don’t stop there.

I found out most of my information by typing in the company name. Business reviews are posted. You can find out how long the store has operated, if the company is community spirited, if this is a subsidiary company and so on. Ask any questions before you take your computer in for repairs. Get quotes and a written work order. If they will not give you one – run faster.. It is worth your while. I wish I had done this before, instead of after my nightmare.

Scott from Scott’s Computer Emporium helped me in ways I cannot find words to describe his help. Professional advice, technical support and ongoing support are part of who Scott is. In my many years of repair, support in many areas Scott outranks them all. He is worth the drive to Brantford.

I know Scott is planning for the Christmas season. He offers complete setup and suggests appropriate programs for your needs. He is also writing a blog, with me, about computer safety. He will cover technical advice and I will add expertise in keeping safe.

Read Scott’s blog the third Tuesday of every month. If you don’t find a topic covered send him an email.

 

Happy 2015 Holidays!

Windows 10

By now most of you have heard about Windows 10, some of you have even upgraded to it. The benefit of upgrading now is that it’s free for 1 year after that you will have to pay for it. Lately I have often been asked for my thoughts and opinions on it, so here’s my opinion on Windows 10.

If you have a system that came with Windows 8, I would immediately upgrade to Windows 10 as it’s a far better improvement from Windows 8 or even Windows 8.1. On the other hand if you have an older system I would make sure it is compatible with Windows 10 before you go ahead and upgrade it as there have been some known compatibility issues. During the process of upgrading the software will check your system for compatibility before continuing, make sure it is compatible before continuing the upgrade. The only issues I’ve had so far is my laptop was no longer able to print to my wireless printer which wasn’t a big deal as I was able to uninstall the printer then reinstall it and it worked.
So let’s say you decided to go ahead with the upgrade and everything went smoothly, please tell me you backed up your data before you upgraded, if you really don’t like Windows 10 than Microsoft has given you the option of rolling back the upgrade. Unfortunately that option is only good for 30 gays from the time you upgraded. I personally think Microsoft should leave that option in there even after the 1 month period.

So after all is said and done my true opinion is that I like Windows 10. I like the start menu on it and I like how you can customize that start menu. Once again I think if you have a Windows 8 system I would do the upgrade to a better product. If you do upgrade I hope you enjoy it.

Merry Christmas and Happy New Year 2014/2015

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Since 2012 I have posted a Merry Christmas Happy New Year post and this year is no exception. It’s hard to believe I’ve been in business for 6 years going on 7 years now.  So once again I thank all of my past and future clients and wish you a Very Merry Christmas and a Happy New Year.  I could not have done it without all of you and the  support you have shown me.  I have done my best to try and give back to my community and I will always continue to find new ways to do so.  I urge each and every one of you to try and do the same. Together we can make a difference in someone’s life.  Be safe everyone and enjoy the Christmas Season.

From:

Scott’s Computer Emporium and Family

Cutting The Cable TV Cord

They say that one in 50 Canadians have cut the cable TV cord and I just happen to be one of them. After spending the summer without cable TV due to a bad connection down the street from me and dealing with poor customer service, I decided to cut my cable. I must say that once I got in contact with the right people I was able to get the problem fixed; it’s just too bad I had to go to that extreme to get it fixed. I realized that after two months of no cable the transition to getting my tv shows off the internet had already begun.
How do I do it? Well it starts with my internet connection. I have unlimited internet access which gives me the freedom to stream when ever and whatever I want, unlike some people who have a cap on their internet usage. Streaming internet content may not be for everyone especially with a 1 or 2 gigabyte cap on their internet monthly usage. Just how much data does streaming content use up? This website will give you a good idea… http://www.theglobeandmail.com/technology/tech-news/how-much-bandwidth-does-streaming-use/article7365916/
The two main websites I use to watch TV shows are located here….
http://www.couchtuner.ma/ and http://www.free-tv-video-online.me/ also known as Project Free TV.
I use the couchtuner.eu website more than the other one though, the quality just seems better. Of course the other way i watch TV content is through Netflix both the American and Canadian version. I get the American version of Netflix on my laptop by using a browser plug-in called Hola Unblocker that changes the IP address to make it appear that I’m from the USA. Another way to appear to be located in another country is with this website… http://www.opennicproject.org/ and changing your DNS settings.
Another program I use is called XBMC which is a media centre program that can be programmed with add-ons that will give you all kinds of content. One easy way to set up XBMC is to use an add-on called XBMCHUB that will preinstall the most popular add-ons giving you movies and streaming TV programs. One device I haven’t mentioned yet is the Android TV box which usually includes XBMC and other applications that would connect directly to your TV through an HDMI cable. These devices are becoming more popular and readily available especially on eBay.
Now that you have possible websites for content and programs to use the other question is how to watch that content on your big screen TV. With newer TV’s and computers that’s easy because you can use HDMI. If your computer doesn’t have HDMI you can always add an HDMI video card although for laptops that isn’t as easy but you can get adapters to change from DVI/VGA to HDMI. On my laptop and my TV I have s-video and RCA jacks which isn’t the best quality but it works.
So if you want to cut the cord as they say, do your research and see what would work best for your system. If you have any questions about XBMC please feel free to ask me.

 

UPDATE: Please note that I no longer use Hola as they have been known to sell user information and your privacy is not guaranteed with them.  There are a number of VPN services out there for a reasonable price.  Free VPN services may not offer the privacy you’re looking for.