Merry Christmas Everyone!

As the year draws to a close I wanted to wish everyone a Very Merry Christmas and a Happy New Year. It’s been a wonderful year and I must remind you that you’re not just a client of Scott’s Computer Emporium, but you’re part of the family.  I couldn’t have stayed in business this long without your continued support.  So I will continue to look forward to helping you with your computer needs in 2017 and the coming years.

May you have a healthy prosperous New Year and many more to come.

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Pitfalls of owning a laptop

First of all I would like to say that laptops are great to have. They’re portable and you can take them anywhere you need to, you can fold them up and put them away when you don’t need them, if the power goes out you can still use your laptop unless the battery died, and a whole lot of other pro’s for having a laptop.

With the pro’s always come the con’s.  With owning a laptop comes the hazards of owning one like spilling your drink on it, dropping it or having it stolen.  Those who own laptops seem to think that if they break it it’s a quick, inexpensive and easy fix but it’s not.  Let’s take a broken screen for example, laptop screens are different sizes (14, 15.6 or 17 inches), different finishes (matte, glossy or touch screen), the connections can be different (whether it’s on the left hand side or the right hand side), also you have to worry about the resolution that matches your system.  In order to find out this information the technician has to not only look up the laptop’s model number but disassemble the laptop to get the model number for the screen then order said screen.

Think you can drop your laptop and it will be ok? Think again, yes it may survive the initial drop but chances are down the road the hard drive will fail on you.  Hard drives do not like the sudden jolt of being dropped and will develop errors on the drive itself.  How about spilling liquids on your laptop, because they’re so portable you see them all the time in the coffee shops.  If you spill your drink on your laptop you will be lucky if all you lose is the use of your keyboard. In most cases the liquid seeps down into the motherboard and fries it and if that happens then you’re looking for a new laptop.

Getting parts for laptops isn’t like the desktop versions where they’re readily available.  Often finding a part for a laptop requires finding it on EBay or some other parts supplier.  Manufacturers will not supply laptop parts to the little shops and in fact even the authorized repair shops have a process in order to get the parts needed. Laptop parts can be impossible at times and very expensive.

As for disassembling the laptop, I’m seeing more and more think laptops that have to be completely taken apart just to upgrade the memory or replace the hard drive. My time to take a laptop apart costs you money. You try taking a laptop apart with numerous tiny screws, clips and delicate ribbon cables and see how long it takes you to take it apart and reassemble it.

So if you have a laptop great but please take care of it and protect it like it’s your precious. If you do run into problems you can always bring it into Scott’s Computer Emporium for repairs or second opinions.

 

Hope you enjoyed my post and if you have any suggestions for future posts please let me know, thanks.

Why I don’t repair Apple products

I’ve been asked a number of times if I repair Apple products, here’s why I don’t.  Although I’m fully capable of taking apart a Mac or iPad I’m not certified to do so and the process to become certified is a long and expensive process.  What difference does that make you say?  I care about my clients and will not do anything to jeopardize that relationship.

Anyone can repair Apple products but you can’t buy Apple replacement parts from Apple unless you’re certified to do so, that means getting inferior 3rd party parts that may or may not last.   After talking with an Apple Representative I found out that if you get your Apple product repaired from an unauthorized repair center who uses 3rd party parts and something goes wrong with your Apple product it not only could void your Apple warranty but Apple may not touch it after that.  There are parts that can easily be replaced yourself like memory, please see Apple for a list of user replaceable parts that you can do yourself for your product.  But anything major like a screen replacement you’re best to get an authorized repair center to do the repairs in order to keep your warranty intact.

If your Apple product is out of warranty then by all means have someone other than Apple repair it as most places will give you some kind of warranty, mostly 30 days sometimes longer.  But think about it, you spent a large sum of money on your Apple product would you not want it repaired and warranted by an authorized repair center that stands behind the replacement.  There are a lot of cheap replacement parts on the market for Apple but it doesn’t mean they’re going to last and they could cause other problems if they break down.

So once again I care about my clients the reason I do not support Apple products.  As my business grows and the need to hire arises then I would look for someone who’s Apple certified so that I could become an authorized repair center so I can service the small number of Apple users. Until then, no I do not service Apple products sorry.

To find the nearest Apple authorized repair center or Apple store go here… https://locate.apple.com/ca/en/

 

For help with you Windows based computer please give Scott’s Computer Emporium a shout.

Personal Safety On The Internet

Take Flight With MeTake Flight, with me                 Guest Blog, by Sherry Main

 Thank you for inviting me back to guest blog Scott. I am always delighted when my writing gets published.

Last month, Scott provided some safety tips for your computer. This month I am writing about personal safety on the internet. As a Crisis Intervention counselor and a caseworker and trainer I was called upon to work with people who were not aware of internet safety. This article is not meant to scare you; rather bring awareness for you and your family.

Children use the internet as a valuable resource for homework, hobbies, social chat and to learn. However, it is very easy to run amok simply by typing in the wrong word or misspelling words. Also, children are curious. They hear a new word at school or from friends and endeavor to find meaning.

There are two key ways to keep your children safe. The first is to place the computer in a central place where you or other family members pass on a regular basis. This way your student has easy access to ask questions and you can see what is on the monitor/screen.

The second important way is to keep open the lines of communication. Tell your children there are predators on the web and tell them what to avoid. You do not need to frighten your children with this, but if you are willing to talk they are willing to ask questions. Meaningful dialogue is important at any age as long as the information is age appropriate.

http://www.gcflearnfree.org/internetsafetyforkids/2.2

Protecting Children’s Privacy – A Guide for Parents, Carers and Educators

SecureThoughts.com – Online Safety For Kids: A Parent’s Guide To Protecting Children’s Privacy

This and similar articles can get you started.

Cyber Sex Addiction

 Our fast paced global living has led to estrangement from family and sometimes our partners. We all need to feel loved and wanted. This factor and many others, like abusive relationships, opened the door to cyber sex addictions. And, like any addiction, this can harm you and your family and other relationships. You are not alone and you are not to blame. Understanding and awareness are crucial to getting help.

Creating your own fantasy world is sometimes easier than facing reality. Cyber sex addiction is on the rise as more and more families own multiple computers. In fact, it is so prevalent that public computer spaces have blocked sites; books about cyber sex addiction are in abundance and many community centres’ offer workshops to help people. Almost all women’s shelters send their staff to learn how to help their clients.

I have included some resources for Internet safety. Please feel free to contact me if you need further information. You can message me on Facebook at “Take Flight, with me“.

http://www.cybersexualaddiction.com/

 http://transformedhearts.com/services/free-assessments/

Don’t forget to visit Scott’s Computer Emporium at www.computeremporium.ca and book your appointment for help.